Japanese

Investor Relations

Business Highlight

Financial Highlights (Consolidated)

The fiscal half-year under review, Q1 and Q2 of fiscal 2017 (April to September 2017), marks the first half of the second fiscal year of the current midterm management plan. To achieve further growth acceleration, Credit Saison Co., Ltd., as a leading-edge service company, focused on products and services that meet customer needs while improving convenience. These included support for mobile payment and other cardless settlement solutions, as well as enhanced value-added for Eikyufumetsu (“Never expire”) points, an advanced shopping-points service. In addition, the Company deployed expertise it had cultivated in Japan to promote its retail finance business in Asia ex-Japan.
In May 2017 employees of Credit Saison formed a group called Higashi-ikebukuro 52. This group’s efforts won an enthusiastic response, expanding recognition of the Credit Saison brand among customers in a wide range of generations. Moreover, in July the Company entered the rent-guarantee business, expanding its portfolio of comprehensive residential financing services.
Credit Saison constantly seeks to improve the quality of its customer service through the use of leading-edge technology. During the fiscal half-year under review, the Company augmented its Saison Card website with an automated-response chat service, which uses artificial intelligence (AI) to respond to customer questions.
The Company is constantly strengthening its foundations to uphold its presence as a growing enterprise. In September 2017 Credit Saison eliminated a number of employee classifications, collapsing a proliferation of categories into just a few. A “common personnel system for all employees” was introduced, placing all employees on an open-ended employment basis and consolidating all systems, including wages.
The consolidated business results for the first half of fiscal 2017 were strong across the board. Operating revenue grew 6.0% over the same period of the previous fiscal year (YoY) to \145.4 billion. Operating income rose 2.7% in the same period to \26 billion. As a result of an increase in investment income by the equity method, ordinary income rose 16.9% to \36.2 billion. Extraordinary income from the appropriation of gain on sales of investment securities increased net income, which climbed 13.3% to \32 billion.

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Financial Highlights (Non-consolidated)

Working closely with partner retailers, the Company redoubled membership drives for two premium cards, Saison American Express® Card and Mitsui Shopping Park Card Saison. Total card membership increased by 370,000 members from the previous fiscal year-end (1.4%), to 26,840,000 members. In addition, the Company conducted promotions to stimulate card use, promoted the use of cards to pay utility fees and taxes, and reinforced efforts to encourage Apple Pay registration and use. By proposing solutions optimized for the size and needs of each enterprise, the Company succeeded in promoting cashless settlement among enterprises. As a result of these many efforts, transaction volume on corporate cards rose 15% YoY, overall shopping transaction volume expanded 5.7% YoY to \2,304.9 billion, and shopping revolving balances grew 3.7% from the previous fiscal year-end to reach \395.1 billion. Moreover, the number of prepaid cards increased by 3,910,000 from the previous fiscal year-end, to 42,450,000. In overseas operations, HD SAISON Finance Company Ltd., a joint-venture company established in partnership with a Vietnamese bank, enjoyed briskly expanding transaction volumes, centered on loans for motorcycles and consumer electronics. The contribution to profit from these operations after consolidation adjustments grew 29.5% YoY to \300 million.
In credit-guarantee operations, the Company offered guarantee products for multi-purpose loans on deeds, which can be used for operating funds. By this means the Company strove to build detailed partnerships with regional financial institutions, such as regional banks and credit unions. In Flat 35, the Company promoted support for homebuyers home-loan packages such as the Saison Home Assistance Loan, a loan for various expenses incurred when purchasing a house. Loan issuance leapt 22.4% YoY to \84.7 billion, while the balance of loans transferred to JHFA grew 12.6% from the previous fiscal year-end to \507.1 billion. For the Saison Asset Formation Loan, a loan product supporting the purchase of condominiums for investment purposes, the Company strengthened coordination with leading partners. As a result, loan issuance expanded a robust 5.4% YoY to \48.9 billion. Total loan portfolio posted solid growth, surging 19.7% against the previous fiscal year-end to \259.7 billion. In July 2017 the Company entered the rent-guarantee business. With the addition of Rent Quick, Credit Saison’s rent guarantee service, the Company expanded its coverage as a comprehensive residential-finance service provider from rent to home purchase.

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