To earn the trust of our stakeholders and grow sustainably, we are pursuing initiatives towards the sustainable development of society and solving problems in ways that only the Credit Saison Group can.
Being a "leading-edge service company" as stated in our management philosophy, we will continue to be committed to helping establish a society that is more convenient, prosperous and sustainable than it is now by leveraging our unique expertise, management resources and the experience of our employees and by contributing to the development of society and the resolution of problems in a way that only the Credit Saison Group can through its usual business operations.
Continuing to be a company that is needed by society requires that we understand what stakeholders want and ensuring that services and corporate activities reflect these needs. We always listen to stakeholders’ opinions sincerely and use these opinions to enhance the Credit Saison Group’s corporate value and sustained growth.
We continually engage in dialogue with stakeholders and ensure their opinions and requests are reflected in our services and corporate activities.
Five priority themes have been defined to enable the Credit Saison Group to pursue the realization of a society that is more convenient, prosperous and sustainable than it is now.
Social issues are organized on the basis of international guidelines from ESG assessment agencies, the GRI, the IIRC and other institutions and information from outside consulting firms.
Identifying the factors that have a high impact on business operations and society
The Sustainability Promotion Committee chaired by the Representative, Executive President and COO, decides five priority themes.Discussion is under way to set KPIs and disclose more information.
Taking action to address sustainability-related issues such as the consideration of climate change and other global environmental issues, respect for human rights, the health and working environment of employees, the fair and appropriate treatment of employees, fair and appropriate trade with suppliers and crisis management to handle natural disasters and other events is very important in our management of our business. These actions help mitigate risks and create revenue opportunities. Based on this understanding, the Sustainability Promotion Committee was established in August 2021 as an organization for discussing the direction of our activities to achieve our sustainability-related strategies and to respond to inquiries from the representative director. The Committee is chaired by the Representative, Executive President and COO.
Being an advisory body to the Representative Directors regarding sustainability activities, our entire Group is strengthening its efforts to solve social and environmental issues through our business to realize a sustainable society. With the Representative, Executive President and COO serving as its chair, the Committee comprises globally minded male and female members who hail from within and outside the Company and are thus able to promote the exchange of various opinions.
The Committee has three working groups: the Climate Change Strategy Promotion Working Group (WG), the DE&I (Diversity, Equity & Inclusion) Promotion WG and the Social Impact WG. Reporting to and receiving instructions from the Committee, the working groups regularly respond to questions from the Representative Director regarding sustainability strategies and initiatives introduced throughout the Credit Saison Group, and reports on them to the Board of Directors when necessary. (*1)Since September 2021, the Committee, the Climate Change Strategy Promotion WG and the DE&I promotion WG have, in principle, met every month(*2) for discussion. The Social Impact WG was established in February 2023 and it engages in discussion as the other WGs do.
The Board of Directors is the supervisory body for sustainability issues. The Sustainability Promotion Committee is an advisory body to the Board of Directors and it meets regularly. The entire Credit Saison Group is strengthening its efforts to solve social and environmental issues through our business to realize a sustainable society. Sustainability-related strategies (including scenario analyses), plans, assessments and goals are discussed and reported at Sustainability Promotion Committee meetings. Resolutions approved by the Committee are regularly reported to the Board of Directors. The Board of Directors is responsible for supervising the achievement of sustainability-related goals.
The Risk Management Committee and Corporate Risk Management Dept. lead the efforts to mitigate risk and minimize the impact of risks should they occur. To this end, our employees regularly receive in-house training and endeavor to maintain our risk management system in accordance with the Risk Management Regulations, Regulations on Management of Risks of Losses and Crisis Management Regulations. Regarding the issues underlying the Credit Saison Group or governance-related matters that involve serious risks, the Group Strategic Management Department leads the supervision of the execution of business by the companies of the Credit Saison Group and shares information with the supervisory divisions of the Credit Saison Group companies.
For climate change risks, risks relating to our handling of human resources and human rights, risks related to ESG investment in the global business and other sustainability-related risks, the Sustainability Promotion Committee leads the formulation of policies and strategies for minimizing risks and seizing opportunities and structurally monitors related efforts. The Comprehensive Planning Office of the Corporate Planning Dept., the Public Relations Office and the Corporate Risk Management Dept., which collectively are the administrative body supporting the Sustainability Promotion Committee, lead the regular review of the various risks and opportunities.
Sustainability of the Credit Saison Group
Policies and Basic Approach
Contributions to society
Empowering all employees
Initiatives to Strengthen Governance
Initiatives and external recognition