Declaration Regarding the Handling of Personal Information

Credit Saison Co., Ltd. (the “Company”), guided by its management philosophy of being a “Service-Oriented Leading Company,” strives to provide valuable products and services through its comprehensive finance business, including the credit card business. Personal information is indispensable for the Company to provide its services, and we recognize that the secure management of personal information is the most critical responsibility entrusted to us.
The Company hereby declares that it will take all possible measures to protect personal information, keeping the following matters in mind:

• 1. When handling personal information, the Company shall give full consideration to the protection of privacy and comply with laws, regulations, guidelines set by the government, and other norms.
• 2. The Company shall establish internal systems such as employee training and internal controls for the appropriate handling of personal information, strive to strengthen and rectify system security, and continuously review and improve its personal information protection management system.
• 3. Personal information received through application forms and other means shall be used within the scope of the purposes of use clearly stated in the “Consent Clauses Regarding the Handling (Collection, Retention, Use, and Provision) of Personal Information” for credit screening, post-credit management, and other related purposes, and shall not be handled beyond that scope. Furthermore, the Company shall take measures to ensure that personal information is not handled beyond the extent necessary to achieve the purposes of use.
• 4. Personal information registered with personal credit information agencies shall be used only for the purpose of appropriate credit screening.
• 5. The Company shall strive to prevent and rectify unauthorized access, loss, destruction, falsification, and leakage of the personal information entrusted to us, and shall safely store and manage such information under strict control.
• 6. When entrusting information to partner companies for the processing of entrusted personal information, provision of services, or improvement of convenience, the Company shall select parties that ensure sufficient protection of personal information and take necessary measures, such as entering into confidentiality agreements.
• 7. The Company shall conduct regular internal audits and make every effort to implement and comply with this policy.
• 8. For inquiries, consultations, or complaints regarding personal information, please contact the Consultation Desk listed below.

Consultation Desk

We have dedicated desks available depending on your card type or the nature of your inquiry. For details, please check “Various Inquiries.”

If you are unsure of where to contact, please reach out to the Company’s Information Center below:
Information Center (Person in Charge: Head of Information Center)
1-13-22 Egota, Nakano-ku, Tokyo 165-8555
Phone: 0570-064-133

• Matters to be Publicly Announced Based on the “Act on the Protection of Personal Information”
• Consent Clauses Regarding the Handling (Collection, Retention, Use, and Provision) of Personal Information