Corporate Information

Message From CEO

Aiming to Be a Peerless New Finance Company in Asia

Hiroshi Rinno, President and CEO

On the basis of our “leading-edge service company” management philosophy, we use the know-how we have honed from over thirty years in the card business, our core competence, as well as our corporate assets—a customer base of 37 million, path-breaking products and services, and a diverse collection of partners and affiliates—to continue to offer the best solutions to our individual and corporate customers.

A parade of recent new entrants from outside the financial industry into the segments of card services and loyalty points programs, venture companies unaffiliated with existing financial institutions creating a series of new services in fields such as payments and fund-raising, and new services created in the asset management field are driving a new era where financial businesses face pressure to adapt and innovate.

Against this backdrop, we set out our “Neo Finance Company in Asia” management vision in our three-year medium-term management plan, which ends in fiscal 2018 (fiscal year ending March 31, 2019). The plan advances business model reforms to further bolster our market competitiveness.

The plan calls on the Credit Saison Group to promote open innovation and adopt a stance where we focus ceaselessly on the pursuit of customer needs and convenience based on six organizing elements: credit cards business, internet businesses that use big data, financial businesses, solutions businesses promoting cashless transactions for the corporate market, asset management businesses that pull in a slice of the flow of savings people are redirecting into investments, and financial businesses in Asia that harness the know-how we honed in Japan.

At the same time, we seek to grow into a company where each of our employees can continue to pursue challenges with passion that feeds into innovation, and in that vein, we are committed to advancing diversity and inclusion, starting with efforts to promote the role of women in the workplace.

We will continue our approach to addressing various social issues in our own fashion through initiatives to expand business domains and the pursuit of collaborative management that enhances customer convenience and promotes sales growth at partners and affiliates. We aim to improve corporate value continuously by practicing ESG-conscious operation and management as well as contributing to the development of an even more convenient, prosperous society.

Hiroshi Rinno, President and CEO

Page Top